Caseta
Account & settings reference Last verified 2026-10-24

Managing Account Security

How to change your password, enable two-factor authentication, add passkeys, review sessions and read security activity.

Overview

The security hub gathers the controls for your account: the password, two-factor authentication, passkeys, active sessions and recent security events. Some sensitive actions require a recent "confirm it's you" step.

Security settings
Security settings

Password

Open Settings → Security → Password.

FieldPurposeValidation
Current passwordProves the account belongs to youRequired
New passwordThe replacementAt least 12 characters, at most 128
Confirm passwordCatches typing mistakesMust match
Sign out other devicesEnds other sessionsOn/off

Save. The change is recorded in security activity.

Two-factor authentication

Open Settings → Security → Two-factor authentication.

  1. Start the setup and scan the QR code with an authenticator app, or enter the secret.
  2. Enter the 6-digit code to confirm.
  3. Save the backup codes somewhere safe.
  4. Choose whether to trust the current device for 30 days after a challenge.

Later you can turn 2FA off or generate new backup codes. A recent confirmation may be required.

Passkeys

Open Settings → Security → Passkeys.

  1. Select Add a passkey.
  2. Follow the browser/device prompt (fingerprint, face or device PIN).
  3. Give the passkey a name.
  4. Save.

Passkeys can be renamed or removed. Removing the last authentication method may leave the account unable to sign in; keep a password or another passkey.

Sessions

Open Settings → Security → Sessions. The page lists where you are signed in, with device and time information. Revoke a session you do not recognise or sign out everywhere else.

Activity

Open Settings → Security → Activity for recent sign-ins and security changes. Use it to check whether an unexpected sign-in occurred.

Common Problems

  • The password change is refused. The current password is wrong, or the new one is

    shorter than 12 characters.

  • The authenticator code is rejected. Codes are time-based; wait for the next one and

    check the device clock.

  • Backup codes are lost. Generate new ones while still signed in. If locked out,

    contact support.

  • A passkey does not work on another device. Passkeys are device/credential-bound; add

    one per device you use.

  • You cannot revoke a session. Try again from the current session; a recent

    confirmation may be required.

Security and Privacy

Use a unique password and a password manager. Enable 2FA for owners and admins. Review sessions and activity regularly. Never share backup codes or a live reset link.